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Richard C Whiteley

About the Author

Richard C. Whiteley, one of the world’s most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America’s leading experts on customer-focused quality.

By the Author

Customer-centered Growth
Customer-centered Growth

Customer-centered Growth

by Richard C Whiteley, by Diane Hessan

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The Customer-Driven Company
The Customer-Driven Company

The Customer-Driven Company

by Richard C Whiteley

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